Technology Change Manager
Similar frameworks to ADKAR (framework developed by Prosci) - Prosci Certified, Kotter's 8-Step Model, Lewins Change Model, Bridge Transition Model, McKinsey 7-S
Key Responsibilities
Change Planning & Execution (ADKAR)
• Own full ADKAR lifecycle: impact, risk, communications, training, adoption
• Conduct change impact and readiness assessments
• Identify risks/resistance and execute mitigation plans
• Own training strategy and deliverables (course outlines, curriculum, and training documentation)
• Deliver all change artifacts (comms, stakeholder plans, adoption tracking)
Agile Delivery Integration
• Align change work to Agile lifecycle (design → build → test → release → adoption)
• Embed change activities into project plans and sprint cycles
• Partner closely with product, tech, and project teams
Stakeholder Alignment & Communication
• Clearly articulate the “why” behind changes
• Build alignment across business + technology stakeholders
• Translate complex topics into clear, executive-ready storytelling (e.g., PPTs, comms)
• Drive engagement and buy-in at all levels
Strategic Thinking & Business Alignment
• Connect change efforts to business outcomes, operating model, and future state
• Identify adoption risks and influence solution/design improvements
• Monitor adoption metrics and adjust plans to improve outcomes
Leadership & Influence
• Coach leaders and teams through change
• Influence without authority across cross-functional teams
• Act as a trusted partner to both technologists and functional leaders
Required Qualifications (Must-Haves)
• 3–5 years of change management experience (non-negotiable)
• Proven experience executing end-to-end change (ADKAR or similar)
• Strong communication and executive storytelling skills
• Ability to build relationships and drive alignment across stakeholders
• Experience supporting enterprise technology or transformation initiatives
• Strong problem-solving and strategic thinking skills
• Ability to operate independently in a fast-paced, ambiguous environment
Preferred Qualifications (Nice-to-Haves)
• Change management certification (e.g., Prosci)
• Experience working in Agile / product delivery environments
• Exposure to large-scale digital, data, or AI transformations