MQ Admin and Tibco

Messaging Administrator – Contractor (Production Support)

Team: Messaging Production Support

Environment: Linux, Windows

Role Overview

The Messaging Administrator (Contractor) provides operational, technical, and platform support for enterprise messaging technologies across IBM MQ, Confluent Kafka, IBM Integration Bus (IIB), and TIBCO. This role is part of the Messaging Production Support Team and is primarily focused on IBM MQ administration, while also contributing to support for Kafka and TIBCO platforms as needed. The administrator will ensure stability, reliability, and high performance of messaging environments running across Linux & Windows.

Role Overview

The Messaging Administrator (Contractor) provides operational, technical, and platform support for enterprise messaging technologies across IBM MQ, Confluent Kafka, IBM Integration Bus (IIB), and TIBCO. This role is part of the Messaging Production Support Team and is primarily focused on IBM MQ administration, while also contributing to support for Kafka and TIBCO platforms as needed. The administrator will ensure stability, reliability, and high performance of messaging environments running across Linux & Windows

Responsibilities

Design, configure, and maintain enterprise messaging infrastructure with a focus on IBM MQ.
Translate business and application requirements into infrastructure designs, performing build, QA, and validation activities to ensure platforms meet specifications.
Work with application and onboarding teams to integrate new clients onto messaging platforms and assist with performance testing and capacity planning.
Perform day‑to‑day administration, including queue management, monitoring, platform troubleshooting, and access provisioning.
Diagnose and resolve production messaging issues across Linux & Windows environments.
Participate in 24x7 on‑call rotating support for production environments.
Manage incident triage, vendor escalations, root‑cause analysis, and problem management.
Lead or support internal tooling, metrics, automation, monitoring improvements, and operational runbook documentation.
Contribute to platform optimization and continuous improvement initiatives.




Required Skills & Experience

Hands‑on experience designing, building, and administering:IBM MQ (primary required skill)
IBM Integration Bus (IIB)
Confluent Kafka
TIBCO Rendezvous (RV)
TIBCO EMS
Strong troubleshooting and diagnostic skills across distributed systems.
Experience supporting production environments in a 24x7 on‑call rotation.
Proficiency with Linux and Windows operating systems in enterprise settings.
Desired / Preferred Skills

Familiarity with middleware tools and supporting technologies, including:meshIQ Navigator
Atrium Orchestrator
Dynatrace
Splunk
JIRA
Experience with scripting or programming languages such as Python or shell scripting for automation.
Strong understanding of monitoring strategies, operational metrics, and performance tuning.